Contact Us

Our employees are always happy to help customers in whatever way we can

NEFCOM Communications

Local Business Office

  • Residential (904) 259-2261
  • Business (904) 259-2300
  • Toll Free (800) 416-6707
  • E-mail


  • Technical Support (866) 272-4943
Physical Address

130 North 4th Street
Macclenny, Florida 32063

Office Fax
  • Office Fax (904) 259-1200
Office Hours

Monday through Friday 8 am to 5 pm (except holidays)

Repair Service

Call 611

(See testing procedures in your local telephone directory.)

Monday through Friday – 8 A.M to 5 P.M.

Evenings, Weekends and Holidays – Call 611 and leave your name, telephone number, location address, and a brief trouble description. (A service technician will retrieve your message between 8 A.M. and 5 P.M. on Saturdays. Other messages will be retrieved on the next working day.)

For Emergencies Only – After office hours – Call 611 and then call one of the telephone numbers from the recorded instructions.

Note: Northeast customers calling from outside local area Monday through Friday – Call toll-free 1-877-838-5695 between 8 A.M. and 5 P.M. If your local telephone service is provided by an Alternative Local Service Provider, you must call that provider for repair service.